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Virgin Media fined after hanging up on customers trying to cancel contracts

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

Hundreds of jobs at risk as John Lewis plans to cut some services

No final decision has been made but the job cuts will happen in the autumn if the redundancy plans are approved.

From mouthwash to hair dye: How weight-loss jabs are changing shopping habits

The BBC looks at how spending habits have shifted as users report feeling less hungry.

Trains and emergency calls affected after major outage at Australia's largest telecoms company

Servers at data centres in Sydney and Melbourne were to blame but the exact cause remains unknown.

Victims of 23andMe data breach to get $47m payout, judge rules

23andMe compiles genetic profiles of people through DNA testing kits, but it was heavily criticised after a 2023 hack.

Airbnb data identifies illegal social home sublets

Nearly 6,000 social homes are thought to be illegally listed on short-term rental platforms.

Australia dock workers call for 28-hour week in AI talks

A union says workers are "in the crosshairs" of automation as AI is being tested across ports.

Dubai and Egypt package holidays cheaper to lure customers back

Family deals to many non-European destinations are cheaper this summer than last, as travel nerves have slowed bookings.

Online gamblers betting more than £1,000 to face new checks

Punters who bet more than £1,000 online in a 24-hour window will have to undergo an assessment, the regulator says.

One million more UK homeowners set to face higher mortgages

Homeowners face paying £45 a month more on average when they move onto a new deal over the next two years.

Banks accused of pushing customers away from basic accounts

Some of the UK's biggest banks have been failing their most vulnerable customers, according to the financial regulator.

Amazon bars breastfeeding boss from business course

Rachael Bews says she told on the way her child would not be allowed on site. Amazon has apologised for not communicating its policy clearly.

'I wear it on my middle finger': The rise of the defiant divorce ring

Around the world women are marking their split with new - or repurposed engagement - rings.

Samsung profits jump 1,800% as AI chip sales soar

The firm's shares fell sharply on Tuesday as some investors had expected an even stronger performance.

Phone contract comparisons 'amounted to mis-selling' student loans, MPs say

A new report says students were not well-enough informed that their loan terms could change retrospectively.

E-bike injury payouts top £110m and push up insurance premiums

It is only seven years since the first claim over an injury from a micromobility vehicle was made.

Can China repeat its EV success with robotaxis?

China's self-driving car firms have been given a headstart by the country's EV supply chain as they expand globally.

Microsoft cuts 4,800 jobs and shrinks Xbox in 'significant restructure'

The sweeping layoffs equate to 2.1% of Microsoft's workforce, with 1,600 immediate job losses at Xbox.

ITV hits such as I'm a Celebrity to stay free to watch after Sky takeover

Sky boss Dana Strong's comments came as the channel announces it is buying ITV's media and entertainment divisions in a £1.6bn deal.

Three things you can do to stop EU border checks at the airport costing you

Queues are expected at airports this summer owing to EU's new digital border control system.

Wegovy weight loss pill now available in UK - here's what you need to know

The once-a-day pill, from the makers of the Wegovy weight-loss jab, can now be bought privately in UK pharmacies.

Backlash after China bubble tea firm ordered to pay Louis Vuitton $1.5m

A court in China ruled that Molly Tea had infringed on the luxury brand's four-petal flower design.

Robots available for rent: But what can they do?

Robotics tech is changing fast, so for many it makes sense to rent a robot.

AI is 'not smart' so what's next in artificial intelligence?

Leading AI researcher Yan LeCun has a start-up which is developing a more flexible AI system.

Why is crucial tech vulnerable to the heat?

Energy grids and train services are among the vital services that are vulnerable to very hot weather.

The legal fight to get equal pay for Germany's disabled workers

A test case is seeking the minimum wage for 300,000 disabled people who currently get paid less.

Do you know your 'sweat score'? The rise of hydration tech

Hydration tracking gadgets are flooding the market but is it too much information?

Is Germany looking again at coal-powered electricity?

It had planned to abandon the fuel, but the higher cost of natural gas may make it think again.

The artificial ice pyramids saving India's mountain villages

Himalayan villages are creating artificial glaciers to guarantee water for their crops in the spring.

'We had to get out of the way': The backlash over delivery robots

As the delivery vehicles increasing take to US streets, bans and protest groups are springing up.

What is Helium-3 and could we get it from the moon?

Helium-3 is expensive and demand is forecast to soar, so some are planning to mine it on the moon.

Why I sold my business to my staff

As more US company owners reach retirement age many are selling up to their employees.

India's 'blue gold' starts a new drinks industry

Agave plants grow wild in India and new distillers are using them to create a spirits industry.

New candy stores are popping up across NYC. Why?

While US consumer confidence is at an historic low the Big Apple's sweet shops are expanding.

Could humanoid robots be heading for the battlefield?

Armed forces are experimenting with humanoid robots, but battlefield deployment is some way off.

'You have to say no': Families struggling with holiday food costs

Susan Lilley, a single mother of two, said the weekly shop has become one of her biggest financial worries.

Dubai and Egypt package holidays cheaper to lure customers back

Family deals to many non-European destinations are cheaper this summer than last, as travel nerves have slowed bookings.

One million more UK homeowners set to face higher mortgages

Homeowners face paying £45 a month more on average when they move onto a new deal over the next two years.

Budget Energy announces 9.5% price increase

Budget Energy NI says the rise is due to the "continued volatility" in wholesale energy markets.

Volunteers racing to save surplus Silverstone food

A Towcester community larder is collecting produce from the circuit following the Grand Prix.

Why Gen Z are planning for life without a state pension

Many younger people do not believe the state pension will exist when they are older

The furious dispute over what caused Air India flight 171 to crash

The final conclusions of the investigation have yet to be published, although more could become apparent in the coming days.

How the High Street became a window on our political instability

High Streets have declined in recent years. What does this tell us about the UK?

The £5 coffee that tells a story of global economic turmoil

Coffees at some city centre outlets now cost £5. It's a story of tariffs, the climate, Gen Z cultural tastes, and savvy coffee farmers playing the market, writes Faisal Islam

The threat to summer holidays looming from jet fuel shortages

What impact might shortages have on our summer holidays - and what could be done about it?

People Fixing The World

The people turning life experience into business ideas with funding and other support

Shoppers hit by hidden fees

Shoppers hit by hidden fees

Consumer Fight Back

Linzi checks in on 89-year-old Margaret's battle to get her landline reconnected.

Money Box

Half a million people say 'no thanks' to joining a workplace pension, why?

Source: BBC News

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